FREQUENTLY ASKED QUESTIONS

HOW FAR IN ADVANCE DO I NEED TO ORDER MY CAKE?

Please try to order your cake as soon as possible. Cakes should be booked up to 3 months in advance with Wedding Cakes 6 months in advance or longer if a fruit cake is required to allow for it to mature.

I may be able to take orders closer to the date but this depends on my availability. Please ring me or email me for details. 

 

WHAT SIZE CAKE DO I NEED?

The number of people a cake will feed will vary dependant upon how the cake is cut. I have a cake portion guide on my web page which will give you an approximation of how big a cake you will need for your event.

 

DO YOU REQUIRE A DEPOSIT?

A deposit of 50% of the value of the order for Celebration cakes and £100 for a Wedding Cake is required.  This secures your date in the diary. Please see Terms and Conditions for full details.

 

WHEN DO I NEED TO PAY THE BALANCE FOR MY CAKE?

The balance needs to be paid in full either before delivery or in cash on collection for Celebration Cakes or 2 weeks before if paying the balance on a Wedding Cake. Payment may be made by either cash or bank transfer.

Cheques are not accepted 

Please see Terms and Conditions for full details

 

DO YOU OFFER ALLERGY-FREE CAKES?

Due to the fact that I run my business from home, I cannot guarantee that items will be allergy free. So therefore I do not offer this service, but I can do alcohol free if you wish.

 

WHAT HAPPENS IF I NEED TO CANCEL MY ORDER?

Cancellation of an order must be made in writing by either letter or email to Brodie's Buns and will only take effect when it is received by me at my address.

If an order is cancelled, Brodie's Buns reserve the right to retain your non refundable deposit.

If the cancellation takes place less than 7 days before the event Brodie's Buns reserve the right to retain 100% of the total price.

Brodie's Buns retain the right to cancel the booking in very unusual circumstances beyond my control, such as ill health, fire or flood, during which I  would refund any money taken in full.

Please see Terms and Conditions for full details.

 

WHAT HAPPENS IF I NEED TO ALTER MY ORDER?

It is your responsibility to read and check the quote thoroughly. Any amendments to the cake either flavour or design should be made in writing to Brodie's Buns by either letter or email.

If at all possible I will try and accommodate any changes requested but this may result in an additional charge, dependant on progress made and complexity of design. 

Please see Terms and Conditions for full details.

 

HOW MUCH ARE YOUR CAKES?

Prices vary according to the size and complexity of the cake. For an accurate quote please contact me to discuss your requirements.

 

WHAT FLAVOURS OF CAKE CAN I HAVE?

In my experience the most popular choices are vanilla, chocolate and lemon but it's your day, your choice, your cake, and this is something we can discuss in a consultation before you place your order.

Please refer to my page on here titled Cake Flavours where you will find all the cake flavours listed.

 

CAN I HAVE DIFFERENT FLAVOURS IN MY TIERED CAKE?

Yes you can. Take a look at the list of cake flavours to choose from. Traditionally Wedding Cakes were all fruit cake but today's Bride chooses to have different flavoured tiers. 

 

CAN YOU JUST ICE A CAKE?

This is not a service that I provide at the moment.

Brodies Buns, Great Yarmouth Norfolk. NR31  Proudly created by Louise